Welcome Lounge

An international team of Guest Personal Assistants is ready to meet all your requests and answer any questions you may have.

The Welcome Lounge personnel are at your service. Whether you’d like more information on transport, the promotions currently available, or help organizing a personalized tour of the local Tuscan area, we’re there to help make it happen.

For more information:
T +39 055 8657775

The Welcome Lounge is located at the entrance to The Mall Firenze.